Manajemen Risiko Keselamatan dan Kesehatan Kerja (K3) Pada Hotel Whiz Prime Dalam Partisipasi Pencegahan Covid-19

Abstract

OCCUPATIONAL HEALTH AND SAFETY RISK MANAGEMENT AT WHIZ PRIME HOTEL IN PARTICIPATION TO PREVENT COVID-19

Covid-19 in Indonesia gives a direct impact on the Indonesian tourism industry, particularly the hotel industry, which was forced to close in West Sumatra. The purpose of this study was to identify the implementation of health protocol services by housekeeping and front office staff in reducing the risk of employee exposure to guests. Based on West Sumatra PHRI data, 50% hotels have closed, 30% are carrying out activities (50% by laying off employees with an unpaid system and 50% are paid), 20% are still operating by catering and selling ready-to-eat food, and how to rent out a room for self-isolation. This pandemic is a serious problem, therefore the hotel needs to have human resources who have a good understanding of Occupational Safety and Health (K3), especially in the Standard Operating Procedure for guest handling to avoid local transmissions. In this study, the method used is descriptive analysis to all employees of the Whiz Prime Padang hotel. The data collection technique uses a saturated sample technique with a data collection tool in the form of a questionnaire to identify risks. The results showed that the service activities of implementing health protocols by the Housekeeping and Front Office staff were good, but there were still things that needed to be improved, and the outcome of this study was the development of standard operating procedures.